"I wanted to personally thank IBG and their team. I have been working with IBG for the past 8 years. During our partnership I have never seen such a team of dedicated coaches and genuine professionals that not only care about the dealers profotability, but nearly every member of our team within our dealership.
Through personal and team coaching, Mr. David Ibarra and every member has instilled confidence, knowledge and internal processes throughout the store. David has helped us achieve a culture that has been able to be sustained through the ups and downs of the automobile industry. It is with his help that we have achieved such great success and development of the best leaders in the nation. Not only have we enjoyed growth year over year, but I am confident to say that every employee with David's help has achieved a greater quality of life.
The IBG team has a way of drilling down the finance process, selling process and the fixed process to find and discover and coach from the little things that make the biggest difference.
On a personal note, I have had many opportunities late into the night that I have reached out to many of the IBG team regardless of the time and inconvenience. The IBG team has always been supportive and always has the best interest for the dealership. They take pride in knowing the necessary leaders on a very personal level and challenges in our store and jumps at every moment to help reduce anxiety and motivate a change in behavior that creates better moral, culture and income for the dealership.
I can truly testify, the IBG team will always have your best interest at mind. I know that David's team has a mission statement that states, 'Give, give, give before you get, get, get. ' I promise the IBG team will manifest their mission statement in every contact and every interaction they have within the dealership."
Jeff Davis - Director of Operations
VW Lee’s Summit / VW SouthTowne